Delivery and Refund Policy
Delivery and Refund Policy
Delivery Policy
At Theme Plugin Hub, we deliver digital WordPress themes and plugins after successful payment confirmation.
- Delivery is made digitally through download access or account access
- In most cases, products are delivered instantly or within a short processing time
- If manual verification is required, delivery may take additional time
- Customers are responsible for providing correct email and account details to receive access
Once the product is downloaded and activated using a valid license, it is considered successfully delivered.
Refund Policy
Due to the nature of digital products, all sales are final.
We do not offer refunds in the following cases:
- Change of mind after purchase
- Accidental purchase
- Lack of technical knowledge or ability to use the product
- Compatibility issues with hosting, WordPress version, or third-party plugins
- After product download, installation, or license activation
Important:
Once a product is installed and successfully activated with a valid license, it is considered fully delivered and non-refundable.
Exceptions
A refund may only be considered if:
- The product is completely non-functional
- The issue is reported properly and our support team is unable to resolve it
Support
We recommend contacting our support team before requesting a refund. We are committed to helping resolve any technical or installation-related issues.
Agreement
By purchasing from Theme Plugin Hub, you agree to this Delivery and Refund Policy.